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Consultation
Systemnet provides high level network consultancy, systems architecture strategy, network analysis and audits of IT infrastructure. This can form part of a specific implementation or migration project or act as a component of an overall IT plan.
Implementation projects
A large component of our work revolves around the implementation of a broad range of integration projects. We generally propose and project manage network implementations for our clients, but can be used in any capacity in this regard.
Maintenance
We offer a variety of maintenance programs to our clients which include pro-active, routine on-site assessment of the network and operating environment. Regular maintenance of network infrastructure can significantly reduce the cost of IT ownership for our clients and facilitate the on-going familiarly with their site and specific requirements. Maintenance programs foster a strategic IT partner relationship with our clients.
Support
Systemnet operates an internal Helpdesk for our clients. Clients reach our Helpdesk via phone or email. Our Helpdesk is manned by qualified systems engineers, and client issues are often resolved by this first line of support. Systemnet offers both on-site and remote support (assuming that a network has been configured for remote support). Support is offered over extended business hours depend on the client requirement. Our engineer to client ratio ensures resource availability to address business critical network issues.
Procurement
Systemnet procures an expansive range of hardware and software products for our clients. Clients find it much more time efficient and pleasurable to use us to handle the entire buying process, from recommending the specification to delivering the products to their office.
Outsourcing
A business case can definitely be presented for the outsourcing of IT management, maintenance and support. The costs and restrictions associated with dedicated internal IT resources might not be appropriate for all organisations. The advantages of IT outsourcing include exposure to a broader skill set of systems engineers, cross-pollenation of ideas, concepts and technologies from multiple client sites and a variable cost structure.
Project Management
Systemnet has the resource capability to project manage network implementations, platform migrations and IT relocations for companies. We have extensive experience in this area giving us the ability to work with IT management teams or perform this function in its entirety.
Network Monitoring
Systemnet provides a 24x7 monitoring service to monitor the most critical components of your computer network. Alert IT is a network monitoring system that identifies various problems and critical issues in a computer network. Proactive
problem detection and automated alarming can reduce downtime potential as problems can be identified earlier, resolved faster or even avoided completely. |
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